Privacy Policy

Effective Date: 21.11.2025

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.onlinevisa.uz (“Website”). By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

We are an independent visa and travel assistance service provider. We are not affiliated with the Government of Uzbekistan or any governmental authority. Our platform helps users correctly prepare and submit their visa applications by providing guidance, reviewing information, and ensuring documentation accuracy.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information

When you apply for a visa through our Website, you provide personal data, including but not limited to:

  • Full name

  • Date of birth

  • Nationality

  • Passport number and passport copy

  • Address and contact details

  • Travel dates and travel purpose

  • Photo and documentation required for visa application

2.2. Payment Information

Payment information, such as cardholder name, card details, and billing address, is collected through secure third-party payment processors. We do not store or have access to your full payment card details.

2.3. Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring URLs

  • Cookies and tracking technologies

This helps us improve user experience and website performance.

3. How We Use Your Information

Your information is used for the following purposes:

  • Processing your visa application

  • Reviewing and correcting errors in your submitted information

  • Communicating with you about your application status

  • Providing customer support

  • Sending important notifications

  • Improving website performance and user experience

  • Preventing fraud or illegal activities

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the EU/EEA, we process your data based on:

  • Contract necessity: To process your visa application

  • Legal obligations: To comply with applicable regulations

  • Legitimate interest: Improving our services

  • Consent: When you voluntarily provide information

5. Sharing and Disclosing Your Data

We may share your information with:

5.1. Government Authorities

Your data is shared with the Uzbekistani Government e-Visa system solely for visa processing.

5.2. Third-Party Service Providers

Including:

  • Payment processors

  • Hosting providers

  • Security and analytics tools

  • Email service providers

All third parties operate under strict confidentiality and data protection agreements.

5.3. Legal Requirements

We may disclose information if required to:

  • Comply with law

  • Respond to legal processes

  • Protect our rights and prevent fraud

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

  • SSL encryption

  • Secure payment gateways

  • Encrypted storage systems

  • Restricted access to personal data

Despite these measures, no method of data transmission is 100% secure. Users submit data at their own risk.

7. Data Retention

We keep personal data only as long as necessary for:

  • Completing your visa application

  • Legal and regulatory compliance

  • Resolving disputes

Passport copies and application documents are typically deleted within 90 days after application completion.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Limit or object to processing

  • Withdraw consent (for optional data)

  • Request a copy of your data

To exercise any rights, contact us using the details below.

9. Cookies and Tracking

Our website uses cookies to:

  • Improve user experience

  • Remember your preferences

  • Provide analytics

You may disable cookies in your browser settings, but some features may not work correctly.

10. Third-Party Links

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

11. Children’s Privacy

We do not knowingly collect information from individuals under 18 years of age. If we learn that data was collected from a minor, we will delete it immediately.

12. International Data Transfers

Your data may be transferred to servers located outside your country. We ensure all transfers comply with applicable data protection laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page with a revised Effective Date.

14. Contact Information

If you have any questions or wish to exercise your rights, please contact us:

Email: support@onlinevisa.uz

Website: www.onlinevisa.uz

Company: GLOBAL VISA & TRAVEL SERVICES CENTRE LTD